Thailand Post Tracking: How To Track Your Package

Nick Leason

-Oct 12, 2025

Thailand Post Tracking: How To Track Your Package

Need to track a package sent via Thailand Post? This guide provides a comprehensive overview of how to track your packages, understand tracking statuses, and troubleshoot common issues. We'll cover everything from finding your tracking number to understanding delivery times.

Key Takeaways

Thailand Post offers a robust tracking system for both domestic and international shipments.
You can track your package via the Thailand Post website, mobile app, or third-party tracking services.
Understanding tracking statuses helps you anticipate delivery and resolve potential issues.
Delivery times vary depending on the service type and destination.
Contacting Thailand Post customer service is crucial for resolving any tracking discrepancies.

Introduction

Thailand Post is the primary postal service provider in Thailand, handling millions of packages and letters each year. Whether you're sending or receiving a package, tracking its progress is essential for peace of mind and logistical planning. This article provides a detailed guide on how to effectively track your Thailand Post shipments, understand the tracking information, and what to do if you encounter any issues.

What & Why: Understanding Thailand Post Tracking

What is Thailand Post Tracking?

Thailand Post tracking is a system that allows you to monitor the status and location of your packages as they move through the delivery network. Each package is assigned a unique tracking number, which you can use to access real-time updates. This system is crucial for both senders and recipients, providing transparency and control over the shipping process.

Why is Tracking Important?

Tracking your package offers several key benefits:

Real-time Updates: Know the current location of your package at any time.
Delivery Estimates: Get an estimated delivery date, helping you plan accordingly.
Peace of Mind: Reduce anxiety about lost or delayed packages.
Problem Resolution: Identify and address potential issues, such as incorrect addresses or customs delays.
Proof of Delivery: Confirm that your package has been successfully delivered.

Potential Issues and Risks

While tracking is generally reliable, some potential issues can arise:

Delayed Updates: Tracking information may not update immediately, especially during peak seasons or due to technical issues.
Inaccurate Information: Occasionally, the information displayed may be inaccurate due to scanning errors or data entry mistakes.
Lost Packages: Although rare, packages can be lost or misdirected during transit.
Customs Delays: International shipments may face delays due to customs inspections.

How to Track Your Thailand Post Package: A Step-by-Step Guide

Tracking your Thailand Post package is a straightforward process. Here’s a step-by-step guide:

Step 1: Locate Your Tracking Number

Your tracking number is the most crucial piece of information for tracking your package. You can find it in the following places:

Sender: If you are the sender, you'll find the tracking number on the postal receipt.
Recipient: If you are the recipient, the sender should provide you with the tracking number.
Online Purchases: For online purchases, the tracking number is usually included in the shipping confirmation email or on the order details page.

Thailand Post tracking numbers typically consist of 13 characters, starting with two letters, followed by nine digits, and ending with two letters (e.g., CP123456789TH). — New Jersey State Of Emergency: Explained

Step 2: Access the Thailand Post Tracking Website

There are several ways to access the tracking system:

Official Website: Go to the official Thailand Post website (https://www.thailandpost.co.th/).
Mobile App: Download the Thailand Post mobile app for iOS or Android.
Third-Party Tracking Services: Use a third-party tracking website like 17track or Parcel Monitor.

Step 3: Enter Your Tracking Number

On the Thailand Post website or app, find the tracking section. This is usually prominently displayed on the homepage.
Enter your 13-character tracking number into the designated field.
Double-check the number to ensure accuracy.

Step 4: View Tracking Information

After entering your tracking number, click the “Track” or equivalent button. The system will display the current status and history of your package. Key information includes:

Current Status: The latest update on your package's location and status (e.g., “In Transit,” “Out for Delivery,” “Delivered”).
Date and Time: Timestamps for each scan or update.
Location: The facility or city where the package was last scanned.
Delivery Information: Estimated delivery date and time (if available).
Detailed History: A chronological list of all tracking events.

Understanding Tracking Statuses

Here's a breakdown of common tracking statuses and what they mean: — Tracy, CA Zip Code: Find Every Zip Code In Tracy

Item Dispatched: The package has been sent from the origin post office.
Item Received: The package has arrived at a processing facility or sorting center.
In Transit: The package is moving through the delivery network.
Out for Delivery: The package is with the delivery carrier and will be delivered soon.
Attempted Delivery: The delivery was attempted, but unsuccessful (e.g., recipient not home).
Delivered: The package has been successfully delivered to the recipient.
Held at Customs: The package is being inspected by customs authorities (for international shipments).

Examples & Use Cases

Tracking a Domestic Package

Imagine you've sent a gift to a friend within Thailand. You use the tracking number to monitor its journey:

Day 1: “Item Dispatched” - The package leaves the origin post office in Bangkok.
Day 2: “Item Received” - The package arrives at a sorting center in Chiang Mai.
Day 3: “In Transit” - The package is en route to the local post office.
Day 4: “Out for Delivery” - The package is with the delivery carrier.
Day 4: “Delivered” - The package arrives at your friend's doorstep.

Tracking an International Package

Consider you're importing goods from Thailand to the United States. The tracking process is similar, but with additional steps:

Day 1: “Item Dispatched” - The package leaves the origin post office in Bangkok.
Day 3: “Item Received” - The package arrives at an international processing center.
Day 4: “In Transit” - The package is en route to the destination country.
Day 7: “Held at Customs” - The package is being inspected by U.S. Customs and Border Protection.
Day 9: “Released from Customs” - The package has cleared customs.
Day 10: “In Transit” - The package is en route to the local post office.
Day 12: “Out for Delivery” - The package is with the delivery carrier.
Day 12: “Delivered” - The package arrives at your doorstep.

Best Practices & Common Mistakes

Best Practices for Tracking

Save Your Tracking Number: Keep the tracking number in a safe place for easy access.
Track Regularly: Check the tracking status periodically for updates, especially for important shipments.
Understand Statuses: Familiarize yourself with common tracking statuses to interpret the information accurately.
Contact Customer Service: If you encounter any issues or have questions, contact Thailand Post customer service promptly.
Use Multiple Tracking Methods: Utilize the website, app, and third-party services for comprehensive tracking.

Common Mistakes to Avoid

Entering the Wrong Tracking Number: Double-check the number before submitting it.
Ignoring Updates: Pay attention to tracking updates to anticipate delivery and address potential issues.
Waiting Too Long to Contact Customer Service: If you notice a problem, contact customer service as soon as possible.
Assuming the Worst: Delays can happen, so avoid jumping to conclusions before seeking clarification.
Not Providing Accurate Information: Ensure the sender has your correct address and contact details.

FAQs: Frequently Asked Questions About Thailand Post Tracking

1. How long does Thailand Post take to deliver a package?

Delivery times vary depending on the service type and destination. Domestic shipments typically take 1-3 business days, while international shipments can take 5-14 business days or longer.

2. What does “Item Dispatched” mean?

“Item Dispatched” means the package has been sent from the origin post office and is en route to its destination.

3. Can I track my package if I don't have a tracking number?

No, a tracking number is essential for monitoring your package's progress. Contact the sender to obtain the tracking number if you don't have it.

4. What should I do if my tracking status hasn't updated in several days?

If your tracking status hasn't updated for an extended period, contact Thailand Post customer service for assistance. There may be a delay or an issue with the shipment. — Nottingham Forest Vs. FC Midtjylland: Match Timeline

5. What does “Held at Customs” mean?

“Held at Customs” means your package is being inspected by customs authorities in the destination country. This is a normal part of the international shipping process, but it can sometimes cause delays.

6. How do I contact Thailand Post customer service?

You can contact Thailand Post customer service through their website, mobile app, or by calling their hotline at 1545.

Conclusion: Track with Confidence

Tracking your Thailand Post packages is a simple yet powerful way to stay informed and in control of your shipments. By understanding the tracking process, interpreting statuses, and following best practices, you can ensure a smooth and reliable delivery experience. If you encounter any issues, don't hesitate to contact Thailand Post customer service for assistance.

Ready to track your package? Visit the Thailand Post website or download the mobile app today!

Last updated: October 26, 2023, 14:30 UTC