R&L Carriers Tracking: How To Track Your Shipment

Nick Leason

-Oct 21, 2025

R&L Carriers Tracking: How To Track Your Shipment

Need to track your R&L Carriers shipment? This guide provides everything you need to know, from finding your tracking number to interpreting updates and resolving potential issues. Learn how to easily monitor your freight every step of the way.

Key Takeaways

R&L Carriers offers online tracking via their website and mobile app using a PRO number, bill of lading number, or purchase order number.
Understanding tracking statuses like "dispatched," "in transit," and "out for delivery" helps you monitor your shipment's progress.
If you encounter issues or delays, contact R&L Carriers customer service with your tracking number and shipment details.

Introduction

R&L Carriers is a leading freight transportation provider, offering a wide range of services across the United States and internationally. Whether you're shipping business goods or personal items, knowing how to track your shipment is crucial for peace of mind and efficient logistics. This comprehensive guide will walk you through the R&L Carriers tracking process, explaining how to use the online tools, understand tracking statuses, and resolve any issues that may arise.

What is R&L Carriers Tracking and Why is it Important?

R&L Carriers tracking is a system that allows you to monitor the progress of your shipment from pickup to delivery. Each shipment is assigned a unique tracking number, which you can use to access real-time updates on its location and status.

Why is tracking important?

Visibility: Tracking provides transparency, allowing you to see exactly where your shipment is in the delivery process.
Planning: Knowing the estimated delivery date helps you plan for receiving the shipment and manage your schedule.
Problem Solving: If delays or issues occur, tracking information can help you identify the problem and take appropriate action.
Security: Tracking provides a record of your shipment's journey, which can be helpful in case of loss or damage.

R&L Carriers utilizes several tracking methods, including:

Online Tracking: Through the R&L Carriers website.
Mobile App Tracking: Via the R&L Carriers mobile app (available for iOS and Android).
Phone Tracking: By calling R&L Carriers customer service.

How to Track Your R&L Carriers Shipment: A Step-by-Step Guide

Tracking your R&L Carriers shipment is a straightforward process. Here's a detailed guide on how to do it:

1. Locate Your Tracking Number:

The first step is to find your tracking number. This number is typically provided by the shipper (the person or company sending the package) and can be found in several places:

Shipping Confirmation Email: Check the email you received when the shipment was created. The tracking number is often included in this email.
Shipping Receipt: If you physically dropped off the shipment, the tracking number will be printed on your receipt.
Bill of Lading: If you're shipping freight, the tracking number (often referred to as the PRO number) will be on the Bill of Lading.

R&L Carriers uses a PRO number, Bill of Lading number, or Purchase Order number for tracking. A PRO number is an 11-digit number assigned by R&L Carriers to each shipment.

2. Choose Your Tracking Method:

Once you have your tracking number, you can choose how you want to track your shipment. R&L Carriers offers three main tracking methods:

Online Tracking (Website):
- Go to the R&L Carriers website (https://www.rlcarriers.com/).
- Locate the "Tracking" section on the homepage.
- Enter your PRO number, Bill of Lading number, or Purchase Order number in the designated field.
- Click the "Track" button.
Mobile App Tracking:
- Download the R&L Carriers mobile app from the App Store (iOS) or Google Play Store (Android).
- Open the app and navigate to the "Tracking" section.
- Enter your PRO number, Bill of Lading number, or Purchase Order number.
- Tap the "Track" button.
Phone Tracking:
- Call R&L Carriers customer service at 1-800-543-5589.
- Provide your tracking number to the customer service representative.

3. Understand the Tracking Information:

After entering your tracking number and clicking "Track," you'll see a detailed overview of your shipment's progress. This information typically includes:

Current Status: This is the most up-to-date information on your shipment's location and status (e.g., "In Transit," "Out for Delivery," "Delivered").
Location: The current location of your shipment (e.g., the R&L Carriers facility it's at or the city it's in).
Date and Time: The date and time of the latest tracking update.
Origin and Destination: The origin and destination cities of your shipment.
Estimated Delivery Date: The estimated date your shipment will be delivered. Note that this is an estimate and may change due to unforeseen circumstances.
Shipment History: A chronological list of all the tracking events for your shipment, including when it was picked up, scanned at various locations, and is out for delivery.

Examples & Use Cases for R&L Carriers Tracking

Let's look at a few scenarios where R&L Carriers tracking can be particularly useful: — Days Until May 31st, 2024: Countdown & What To Know

Scenario 1: Business-to-Business (B2B) Shipping: A manufacturing company ships a large order of parts to a customer. Using R&L Carriers tracking, both the shipper and the customer can monitor the shipment's progress, ensuring timely delivery and minimizing potential disruptions to the customer's production schedule.
Scenario 2: E-commerce Shipping: An online retailer ships a product to a customer. The customer can use the tracking number provided in the shipping confirmation email to track the package's journey and receive updates on its estimated delivery date.
Scenario 3: Personal Shipping: An individual ships furniture to a new home. Tracking allows them to know when the shipment will arrive, so they can coordinate moving arrangements.

Best Practices and Common Mistakes When Tracking R&L Carriers Shipments

To ensure a smooth tracking experience, keep these best practices in mind:

Best Practices:

Save Your Tracking Number: Keep your tracking number in a safe place and easily accessible.
Check Tracking Regularly: Monitor your shipment's progress frequently, especially if it's time-sensitive.
Understand Tracking Statuses: Familiarize yourself with the meaning of different tracking statuses (see the next section for a detailed explanation).
Contact Customer Service Promptly: If you notice any issues or delays, contact R&L Carriers customer service as soon as possible.

Common Mistakes:

Entering the Wrong Tracking Number: Double-check that you've entered the correct tracking number.
Not Checking Tracking Regularly: Neglecting to track your shipment can lead to missed delivery attempts or delays.
Ignoring Tracking Status Updates: Failing to understand the meaning of tracking statuses can cause unnecessary anxiety or missed opportunities to address potential issues.
Waiting Too Long to Contact Customer Service: Delaying contact with customer service when issues arise can make it harder to resolve them quickly.

Understanding R&L Carriers Tracking Statuses

R&L Carriers uses a variety of tracking statuses to keep you informed about the progress of your shipment. Here's a breakdown of some common statuses and what they mean:

Dispatched: The shipment has left the origin terminal and is en route to its destination.
In Transit: The shipment is moving between R&L Carriers facilities.
Arrived at Terminal: The shipment has arrived at a R&L Carriers terminal facility.
Out for Delivery: The shipment has left the terminal and is en route to the final delivery address.
Delivery Attempted: R&L Carriers attempted to deliver the shipment, but were unable to do so (e.g., no one was available to receive the package).
Delivered: The shipment has been successfully delivered to the recipient.
Exception: An unexpected event has occurred that may delay the shipment (e.g., weather, traffic, mechanical issues).

What to Do If You Encounter Issues or Delays

While R&L Carriers strives for timely delivery, delays or issues can sometimes occur. If you experience any problems with your shipment, here are the steps you should take: — Was James Franklin Fired? Penn State Coaching Rumors

Check the Tracking Information: Review the tracking details to see the current status of your shipment and any updates on the reason for the delay.
Contact R&L Carriers Customer Service: If the tracking information doesn't provide enough clarity, contact R&L Carriers customer service at 1-800-543-5589. Have your tracking number and shipment details ready.
Provide Detailed Information: When speaking with customer service, clearly explain the issue you're experiencing and provide any relevant information, such as the contents of the shipment, the delivery deadline, and any special instructions.
Document Everything: Keep a record of all communication with R&L Carriers, including dates, times, and the names of the representatives you spoke with. This documentation can be helpful if you need to escalate the issue.
File a Claim if Necessary: If your shipment is lost or damaged, you may need to file a claim with R&L Carriers. Ask the customer service representative about the claims process.

FAQs About R&L Carriers Tracking

1. How do I find my R&L Carriers tracking number?

Your tracking number (PRO number, Bill of Lading number, or Purchase Order number) is usually provided in your shipping confirmation email, on your shipping receipt, or on the Bill of Lading.

2. How long does it take for R&L Carriers tracking information to update?

Tracking information typically updates within a few hours of a scan event. However, it may take longer in some cases, especially if the shipment is in transit between facilities.

3. What does "Exception" mean in R&L Carriers tracking?

"Exception" means that an unexpected event has occurred that may delay your shipment, such as weather, traffic, or a mechanical issue.

4. What should I do if my R&L Carriers shipment is delayed?

First, check the tracking information for updates. If the delay is significant or you need more information, contact R&L Carriers customer service at 1-800-543-5589.

5. Can I track my R&L Carriers shipment internationally? — US Office Products Acquisitions: A Comprehensive Guide

Yes, R&L Carriers offers international shipping and tracking services. The tracking process is the same as for domestic shipments.

Conclusion and Call to Action

R&L Carriers tracking provides a convenient way to monitor your shipments and stay informed about their progress. By understanding how to use the tracking tools and interpret the tracking statuses, you can ensure a smooth and efficient shipping experience.

Ready to track your shipment? Visit the R&L Carriers website or download the mobile app today. If you have any questions or concerns, don't hesitate to contact R&L Carriers customer service for assistance.

Last updated: October 26, 2023, 14:30 UTC